Return request

To make a return request:

1. Connect to your customer account .
2. Select the tab "Commands" .
3. Click on "Return request" on the order containing the item to be returned.
4. Select the reason for the return .
5. A service associate will evaluate the request, and you will receive your return label by email if applicable.

If you have a problem logging into your account, you can complete the following form so that an associate can evaluate your request.