Company policy
Payment Method: We accept Cash, Debit, Credit, Sezzle and Paypal
Returns: All products are final sale unless there is an issue covered by our 30-day exchange guarantee or products were purchased with a protection plan.
In-store pickup: Following an online order with the in-store pickup delivery method, the customer has 30 days to pick up the order, otherwise it will be put back on sale and there will be a full refund.
Online return guarantee : All products must be returned to OBOX LIQUIDATION in good condition. The product must meet the following conditions:
- Have all original labels and stickers
- Be in its original packaging (undamaged).
OBOX liquidation reserves the right to refuse a return that does not comply with these conditions and to return it to the buyer at the latter's expense. Restocking fees may apply.
Warranty : OBOX liquidation offers a 30-day warranty following the date of purchase as well as extended warranties of up to 1 year on the proper functioning of the items purchased. We will be happy to offer you an exchange or store credit if there is a defect or operating problem. The warranty is not applicable if the product is scratched, physically damaged or if the screen is broken.
By purchasing you agree to our terms and conditions.
Sales Tax : Sales tax may apply to your order (merchandise and shipping charges) depending on where you are having your package delivered.
Privacy Policy
If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of the rights you have, please send an email to Gestion@oboxliquidation.com For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of your personal information. SMS Marketing Terms and Conditions By accepting OBOX SMS marketing during the checkout process, completing a purchase, or registering through our subscription tools, you agree to receive recurring SMS notifications (regarding your order, including cart abandonment reminders), SMS marketing offers, and transactional messages, including review requests, from us, even if your telephone number is registered on a national or federal telephone solicitation opt-out list. Message frequency may vary. Consent is not a condition of purchase. If you wish to opt out of receiving marketing messages and SMS notifications, please reply STOP to any message sent from us or use the unsubscribe link provided in our messages. You understand and agree that other methods of opting out, such as using alternative words or requests, will not be considered valid. This service is free, but you are responsible for any fees and charges associated with SMS messages imposed by your mobile provider. Message and data rates may apply. For any questions, text the word HELP to the number from which you received the messages. You may also contact us via our email info@oboxliquidation.com for more information. We reserve the right to change the telephone number or short code used for this service at any time. You will be notified of such changes. You agree that any messages sent to a changed number or short code, including STOP or HELP requests, may not be received, and we will not be responsible for such unfulfilled requests. To the extent permitted by applicable law, we will not be responsible for any failure, delay, or error in the transmission of information sent by this service, or for any actions you may or may not take in reliance on such information or this service. Your right to privacy is important to us. See our Privacy Policy to learn how we collect and use your personal information. Agreement to Arbitrate and Class Action Waiver Arbitration: By using or purchasing [Brand] products or services, you agree that any dispute, claim, or difference between you and [Brand] arising out of: (a) these Terms or their breach; (b) your access to or use of the OBOX website, services, or content; or (c) any alleged violation of any federal, state, or local law, shall be resolved exclusively by binding individual arbitration, administered by the American Arbitration Association in accordance with its applicable rules. Arbitration is a dispute resolution procedure in which the parties submit their disputes to a neutral third party for binding decision, instead of in court. The arbitrator will provide a reasoned written decision, including the facts and laws on which the decision is based. Attorneys’ fees, expert fees and other costs related to the arbitration will be borne by each party individually. Arbitration Procedures: Claims will be decided by a single arbitrator. Arbitrations will take place in QC, Canada, but parties may choose to participate in person, by telephone or via submitted documents. The arbitration will be governed by the Federal Arbitration Act (FAA) and the internal laws of Quebec, without regard to conflicts of law principles. Any question regarding the enforceability of the arbitration provisions will be decided exclusively by an arbitrator and not by a court. Your choice to opt out will not affect your relationship with OBOX. Any request received after the 30-day deadline will not be valid, and you will have to resolve your disputes by arbitration. Class Action Waiver: You and OBOX agree that you may bring or participate in claims against OBOX only on an individual basis and not as a plaintiff or class member in any class, consolidated, or representative proceeding. Unless you and [Brand] otherwise agree in writing, the arbitrator may not consolidate or join the claims of other persons or similar parties, and may not otherwise preside over any class or representative proceeding. We value your privacy and the information you consent to share in connection with our SMS marketing service. This information is used to send you SMS notifications (regarding your order, including abandoned cart reminders), SMS marketing offers, and transactional messages, including requests for reviews from us. SMS consent data will not be shared with any third parties, except our messaging partners, and only for the purpose of enabling and operating our messaging program. Our website uses cookies to track the items you add to your shopping cart, including when you have abandoned your checkout process. This information is used to determine when to send you shopping cart reminders via SMS.